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My iPad doesn't have cellular data

Troubleshooting iPads That Fail to Connect to Cellular Networks Sometimes, iPads can be temperamental and refuse to connect to their assigned carriers. Fortunately, these issues can usually be resolve...

Configuring your iPad

Sometimes, we may wipe an iPad and reset it to its default settings. In these cases, the iPad will need to be configured before it is used. Do not use proximity setup when configuring your iPad - the...

Application doesn't work properly

Sometimes, your iPad's apps may not work properly, and can sometimes fail altogether. Take these steps to try and resolve the problem. App icon is gray with "Waiting..." below it This is usually becau...

Enable automatic updates on iPads

Updates are important. They keep your device up-to-date with the latest security fixes, and sometimes include new features or tweaks that enhance or improve the usability of the device. However, somet...

Getting your iPad's phone number

We may sometimes ask for your iPad's phone number to perform maintenance and updates with our carriers. Here's how to get it.

Connecting your iPad to Wi-Fi

In rare circumstances, iPads can sometimes disconnect from Wi-Fi on their own or fall out of sync with our management system, thus causing the device to lose connection to the internet. Luckily, the f...

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