Requesting managed Apple IDs

Requesting Managed Apple IDs for Educational Use

Schools and educational programs may request Managed Apple IDs for their classes, providing a range of benefits designed to enhance the learning experience and streamline device and account management. These accounts include:

  • 200GB of free iCloud storage to securely store documents, photos, and application data.
  • Device and account management via Apple Schoolwork for seamless classroom coordination.
  • Data backup for applications, ensuring continuity and ease of access across devices.
  • Access to Apple Classroom for effective lesson planning and student monitoring.
  • Additional features tailored for education-focused environments.

Account Validity and Renewal

Managed Apple IDs are valid for one (1) year from the date of creation. Renewal is straightforward and can be requested at any time by:

  1. Opening a ticket through the designated platform.
  2. Providing the student’s grade and projected graduation date in your student manifest.

How to Request Managed Apple IDs

For Instructors with Existing Managed Apple IDs

Instructors who already possess Managed Apple IDs can create student accounts directly through the Apple Schoolwork app. Follow these steps:

  1. Open the Schoolwork app and navigate to the Manage Students section.
  2. Enter the student’s name, school-assigned email address, and password policy.

Review and Approval:

  • Requests submitted through Schoolwork are reviewed within one (1) business day. You will receive a decision on the same day.
  • Note: Accounts created in this manner will be fully managed by the instructor, including actions such as:
    • Class and group assignments
    • Enrollment updates
    • Password resets and other account modifications

Requesting Accounts via ALPSS Staff

Alternatively, you can request Managed Apple IDs to be created and managed by ALPSS staff. This process includes:

  • Submission Timeline: Up to one (1) week from the date of submission.
  • Credential Delivery: Login credentials will be provided via email or PDF format.

How to Submit Your Request:
Prepare a Google Sheet or Excel spreadsheet with the following information for each student:

  • Student Name
  • HIDOE Student ID Number
  • School-assigned Email Address
  • Class Structure (e.g., CALC 1, ENG 2, etc.)

To ensure compliance with HIDOE confidentiality and security policies:

  1. Store your spreadsheet in your HIDOE Google Drive.
  2. Link the file to your ticket submission and ensure it has read permissions for all HIDOE faculty and staff.
  3. Do NOT submit the file directly to the ALPSS helpdesk.

Modifying Account Requests

Account information can be modified at any time during the creation process without impacting the Managed Apple ID or its associated data.

To modify your request:

  • Update the ticket associated with your request.
  • Avoid creating a separate ticket to prevent delays or duplications.

By following these procedures, schools and instructors can efficiently request and manage Managed Apple IDs, ensuring students and staff have access to the tools needed for a productive and secure learning environment.